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Orange County Fire Rescue Department
Orlando, Florida
Making Emergency Response Training Safe Yet Realistic |
Overview
The Orange County Fire Rescue Department (OCFRD) has 37 fire stations manned by over 900 highly qualified emergency response personnel and 157 administrative support staff. In 2004 alone, staff handled 86,269 emergency calls.
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"We want [firefighters] to think and feel like they're really on an emergency scene. In real emergencies, there's no interacting with a computer, there's no keyboard, there's no sitting down, there's no mouse. The only way to get that kind of realism is with the interactive whiteboard."
– Bill Godfrey, Deputy Chief of Training and Information Technology
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Challenge
The OCFRD needed to find a way to hold realistic training sessions for incident commanders to avoid the dangers of on-the-job training.
SMART Solution
The OCFRD decided to create an incident command simulator that combines a SMART Board interactive whiteboard with CommandSim software.
Result
Incident commanders can hone their skills in a safe but realistic setting. The new simulator enables the training department to run 30-minute simulations with scenarios focused on teaching particular skills and dealing with specific problems.
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